What does this policy cover
This policy sets out how States Transportation LLC collects and uses the information that we collect about you when you use the States Transportation LLC services. This policy also explains the choices that you can make about the way that we use your information.
Information we collect and its use
We collect the following types of information about you:
Information you provide us directly
We may ask for certain information such as a username, your first and last name, address, phone number, profession and e-mail address when you register for a States Transportation LLC account, or if you correspond with us. We may also retain any messages you send through the Service, and may collect information you provide in User Content you post to the Service. We use this information to operate, maintain, and provide to you the features and functionality of the Service. We may also use this information to correspond with you, and to address any issues you raise about the Service.
If you give us info about you, we will keep it and use it to provide our Service and make our service better.
Information we may receive from third parties
We may receive information about you from third parties. For example, if you access our websites or Service through a third-party connection or log-in, for example, through Facebook Connect, by “following,” “liking,” adding the States Transportation LLC application, linking your account to the States Transportation LLC Service, etc., that third party may pass certain information about your use of its service to States Transportation LLC This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the States Transportation LLC Service. You may also unlink your third party account from the Service by adjusting your settings on the third party service. If you unlink your third party account, we will no longer receive information collected about you in connection with that service.
When you use our Service, third parties might give us some info about you, especially if you are signed into a third party account while using our Service.
Information we collect from you automatically
We may directly collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Service. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.
To help us improve our service we keep info about how you use our service and collect anonymous analytic data about how you use our Service.
When you visit the Service, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets States Transportation LLC help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click and other actions you take on the Service), and allow us or our business partners to track your usage of the Service over time.
You can control or reset your cookies through your web browser, which will allow you to customise your cookie preferences and to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.
We may send cookies to your web browser to help you use States Transportation LLC If you would like to adjust your cookie settings, please consult your browser instructions.
Log file information
Log file information is automatically reported by your browser or mobile device each time you access the Service. When you use our Service, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information.
Whenever you load a page from States Transportation LLC, your browser sends us info about itself and your interactions with our Service. That info gets stored on our servers.
When you access the Service by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier (“UUID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by States Transportation LLC A device identifier may convey information to us about how you browse and use the Service. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the Service. Some features of the Service may not function properly if use or availability of device identifiers is impaired or disabled.
In order to track how different people are using our Service we might store a unique ID on your mobile that helps us do that.
When you access the Service by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you browse and use the Service. Some features of the Service, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.
Your mobile device can give us information about where you are. We’ll try and use this to offer you better service.
How we use your information
We use the information we collect about you for the following purposes:
Providing you with the Service: We use the information that you provide us to provide the Service to you. This includes allowing you to log in to States Transportation LLC, operating and maintaining the Service, giving you access to your account and billing you for the Service. We also use information we collect about you automatically to remember information about you so that you will not have to re-enter it during your visit or the next time you visit the site
For data analytics: We use information about you to help us improve the States Transportation LLC Service and our users’ experience, including by monitoring aggregate metrics such as total number of visitors, traffic, and demographic patterns.
Customising the Service for you: We use information you provide us and information about you to make sure that your use of the Service is customised to your needs.
To communicate with you about the Service: We use your contact information to get in touch with you and to send communications about critical elements of the Service. For example, we may send you emails about technical issues, security alerts or administrative matters.
Customer happiness: We use information about you, information that you provide to our customer happiness team, and information about your interactions with the Service to resolve technical issues you experience with the Service, and to ensure that we can repair and improve the Service for all States Transportation LLC users.
For matters that you have specifically consent to: From time to time States Transportation LLC may seek your consent to use your information for a particular purpose. Where you consent to our doing so, we will use it for that purpose. Where you no longer want us to use your information for that purpose you may withdraw your consent to this use.
These are the reasons that States Transportation LLC may need to use information about you.
Legal bases for processing information under the GDPR (for users in the EEA)
For States Transportation LLC users in the the European Economic Area (EEA) States Transportation LLC processes your information in accordance with European laws and regulations such as the General Data Protection Regulation (GDPR). The GDPR governs how States Transportation LLC may process your information, and the rights that EEA users have in relation to it. This means that States Transportation LLC will collect and use your information only where:
We need it to provide you the Service and fulfill our obligations to you under our Terms of Service. This includes providing you with access to the information that you create in your account.
It it justified because of a legitimate interest such as for research and development or marketing the Service (but only where our legitimate interest isn’t overridden by your interest in protecting your data).
You consent to us using your information in a certain way.
It is necessary for compliance with our legal obligations.
If you have consented to our use of your information you may withdraw that consent at any time. Depending on the situation you can withdraw your consent by emailing us